Please follow the guidelines below to ensure you get the most out of Scouts Appeal.

Our Price List
is available from:

W: Click here
E : info@scoutsappeal.com
T: 08451 30 20 10

Please note products and prices may vary. Prices are determined at the time goods are processed. Please ensure all SIM cards and customer data are removed from mobile phones before returning them to Scouts Appeal. We will not be responsible for any loss incurred in the event of SIM cards or customer data not being removed from handsets.

1. Collections

1.1 A £4 courier charge will apply to all collections that do not have 20 or more items from the accepted items list.

1.2 The balance on your account must be over £25 before payment can be issued.

1.3 All packages included in a single collection must be labelled with your account number and collectionaddress.

1.4 We advise you to include a completed packing sheet with your goods.

1.5 The value of your goods will be credited to the specified account within four to six weeks of the collection date.

2. Freepost Envelopes

2.1 Accounts will only be credited for freepost envelopes containing two or more inkjet cartridges and/or one mobile phone featured on our price list.

2.2 The balance on your account has to be over £25 before we can issue payment.

2.3 If your printer cartridges and mobile phones do not fit in the freepost envelopes provided, please contact us on 08451 30 20 10 or info@scoutsappeal.com to arrange a collection.

2.4 Freepost envelopes should not be attached to boxes. If you have a large number of items please contact us on 08451 30 20 10 or info@scoutsappeal.com.

NOTE – We do not accept:

• Broken or damaged product

• Toner bottles

• Ribbon cartridges

• Epson inkjet cartridges

• Canon ink-tanks

• Mobile phone cases & chargers

• Pagers

• Other electronic equipment

Packing & Collection Instructions

Once you have gathered your goods and they are ready for collection, please follow these simple steps:

1) Packing Sheet

1.1 To help verify your goods we recommend you complete a packing sheet and enclose it with your collection packages.

1.2 A sample packing sheet is included in this welcome kit and should be photocopied for future collections.

1.3 Alternatively, the packing sheet can also be downloaded by clicking here

2) Packing

2.1 Scouts Appeal encourages you to reuse old boxes when packing your goods for collection.

2.2 Packages can contain any combination of inkjet cartridges, laser cartridges, mobile phones and PDAs.

2.3 Please ensure all products are packaged securely and carefully as we do not offer compensation for products that are broken or damaged.

2.4 The following tips will help you get the best from your collection:

•  If possible, pack your toners in their original boxes. (If you remove the inner packaging, two toners should fit in each box).

•  If you have multiple toner boxes, please tape them together securely. For Scouts Appeal collections, we will accept packages of up to six toner boxes (stacked two wide and three high).

•  Cartridges, mobile phones and PDAs can also be packed in cardboard boxes. Please ensure these are securely sealed.

•  A Scouts Appeal collection can pick up as many as eight packages where each package weighs no more than 20 kilograms. If you have more than eight packages for collection, please contact us on 08451 30 20 10 or email info@scoutsappeal.com.

3) Request a collection

3.1 To arrange a collection please contact us on 08451 30 20 10, click here or email info@scoutsappeal.com.

3.2 Whilst collections usually take place from your chosen address within 48 hours of your request, we are unable to guarantee a specific time of day for your collection. We are also unable to provide weekend and same day collections.

4) Labelling

4.1 When you call to request your collection, we will email you label templates.

4.2 Each package included in your collection must be clearly labelled with:

•  Your account number

•  Collection address

•  The number of boxes being returned

4.3 Labels containing this information must be attached to each package returned as they will help ensure you receive accurate payment for your collection.